American Express, one of the most prominent credit card issuers in the US, is committed to providing its services around the clock. The company’s smartphone app revolutionizes the way Amex customers interact with Amex products.
The Amex app is a useful tool for managing American Express accounts and making other types of purchases.
Find out what more exclusive options and services are available to American Express cardholders through the Amex app, and see how easy it is to manage your account.
- What Is the American Express App?
- How Do You Install the American Express App on Android Devices?
- How Do You Create an Account on the American Express App?
- What Are the Account Management Features of the American Express App?
- What Is the Alert Notification Feature of the America Express App?
- Can American Express App Users Pay Bills and Make Purchases Online?
What Is the American Express App?
The American Express Company wanted their products and services to meet people’s changing needs. As digital banking becomes more popular, banks like Amex give customers ways to use their products and services through mobile phones.
Customers can manage their accounts and make purchases anytime with the Amex app.
Users can also track their finances, keep track of their rewards, check their balance, pay their bills, find deals, and use features only available on the app.
The Amex app also lets its customers get important account alerts in real-time.
Where Can You Get the American Express App?
Anyone in the United States can use the app’s features and services, however, new clients cannot make an account on the mobile app if you have an American Express prepaid card or a card from a company other than Amex.
How Do You Install the American Express App on Android Devices?
Android users should follow the steps given by the company to install the Amex app. They should start by opening the Google Play Store and searching for the app name “Amex” in the search bar.
When the correct app comes up, select it to go to the app’s page. From there, you can select “Install” to start the download process.
The app will install onto your device. When it has completed, you can open the app and enter your banking login information to begin using its features.
How Do You Install the American Express App on iOS Devices?
To download the Amex app for Apple users on iPhone or iPad, users can open the App Store and use the search bar to look for the Amex app.
After selecting the right app from the list of search options, users can press “Get” to begin downloading the app onto the device.
When the installation finishes, users can open the app and enter their American Express information to begin using it.
How Do You Create an Account on the American Express App?
Customers must sign up for an account to use the Amex app and its features and services. This account will hold all of their American Express information.
Anyone who wants to use the American Express app as a new customer must create an account. The app may also require old Amex clients without an account to register. The Amex app will ask for the 15-digit card number, which can be found at the bottom of the front or back of the American Express card.
Then, the card’s four-digit ID number must be given. Users who do not have a 4-digit card ID can use the 5-digit ZIP code of their billing address. Click “Confirm” so American Express can check their records to ensure the correct information you gave.
After being verified, users will be asked to create their username and password. Customers who already have an account on the American Express website can log in to the Amex app using their registered account.
What Are the Additional Security Features of the American Express App?
American Express knows there could be security problems because the accounts can be accessed on mobile devices. Because of this, there is an extra security step when logging in to the Amex app and accessing your accounts.
Users can set up two-factor authentication when they sign up or sign in. To log in to Amex, customers need to enter the code the app sends to their registered phone number or email address.
Face and fingerprint recognition can also be used to log in to the Amex app if the phone supports it.
What Are the Account Management Features of the American Express App?
People who use Amex like that they can easily check their accounts from their phones. They don’t have to check their papers, bills, and statements to keep track of their balances, spending, rewards, or other account metrics.
Customers can manage more than one American Express account through the Amex app. When users open the Amex app, they can check the thumbnails of their various American Express cards. The app automatically shows all the linked accounts and the current balances for each.
If the user only has one card linked to the Amex app, account information, such as the current balance, will be shown right away on the Home screen.
In the meantime, people with more than one American Express card can check and manage each account by tapping on the pictures of the cards they use. The screen will also show you everything you need to know about that account or card.
How Do You Make Changes in Your Amex Accounts via the American Express App?
American Express wants its users to be able to do everything quickly and easily, especially when making changes or managing their accounts. One of the best things about the Amex app is how easy it is to put a freeze on your card.
Users do not have to worry about losing their cards and someone else them without authorization. By using the app, cardholders can freeze the cards so that no one else can use them or make new purchases with them. It is easy to set them to unfreeze if needed, and the changes take effect immediately.
With the Amex app, users can do away with paper. Since Amex offers PDF statements, users will not have to keep stacks of paper bills and statements in their home.
What Is the Alert Notification Feature of the America Express App?
Users of the Amex app can see every transaction that has been made or done on their accounts. Users can set up different alerts for each account they link to their Amex account. Users can choose when they would like Amex to send them alerts.
Options for this feature include sending notifications when they use their card to buy something, when they receive a payment, when their account balance gets close to the limit they set, or when their spending for the current billing period reaches the limit they set.
Users can also set up reminders for when their monthly payment is due, when their account statement is ready, and a weekly report with a quick look at how their account is doing.
Account Protection alerts are another type. The Account Protection feature alerts the app if it finds suspicious activity or if American Express doesn’t approve or process a transaction on the card.
How Do You Redeem Rewards Using the American Express App?
With the Amex app, users can check their Membership Rewards or Rewards Dollars to see how many reward points they have and use them to buy things. You can use Membership Rewards points to pay for travel, buy something, give money to charity, or get gift cards.
As a perk of having an American Express card, users can also search the Amex app for tickets to games, concerts, and other events that they can get early.
Can American Express App Users Pay Bills and Make Purchases Online?
The Amex app also makes it easy for users to pay their monthly bills right from the app. This can be done after linking the checking account and setting up Auto-Pay, or “automatic payments.” When shopping online, these payment options are helpful.
Since the Amex app will take care of users’ monthly payments, there are two ways to pay bills. With the Pay It method, users can pay off their balance by making small monthly payments.
There will be a Pay It button once the user finds entries on their statements or Home screen that are less than $100. If they tap “Pay it,” the payment is made immediately, and the amount is taken off the statement balance.
The second option, lets users spread out large payments over many installments. Entries worth more than $100 will have a “Plan It” button where users can choose how many months or payments they want to make.
Can Users Check their Credit Score on the American Express App?
Another great thing about the Amex app is that it shows users their credit scores in real-time.
The FICO Score 8 is based on the user’s Experian credit report, and the VantageScore 3.0 is based on the user’s TransUnion credit report.
The Score Goals tool will help people improve their credit scores by making suggestions based on their credit reports.
The Amex app allows customers to use American Express services from their mobile devices anytime and anywhere. The app’s features include account management, customization, reward redemption, payment processing, and more.